Sigler Designs

"For all your printing needs."
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FAQ: Frequently Asked Questions
 

Q: How long will it take to process my order?
A: The length of time for processing any order depends on what the item is and the quantity ordered.  Larger orders for such items like wedding invitations of 100 count or larger will take longer than an order of 30 count business cards.  Your order can take anywhere from a few days to a month for processing and generally an order is finished well within the estimated processing time. 
Q: How will my order be shipped and how long will it take?
A: When your order is completed you will be notified, via phone or email (your preferred method of contact) and you are then given the option of which form of shipping you would like to use.  Shipping can take anywhere from 2 days to 2 weeks depending on which method you choose and how much you want to spend.  Your options and their fees are listed on the 'Prices' page in the top navigation bar.  If you live locally, you have the option to arrange to pick up your order at your convenience as well.  Please note that all bills must be paid in full before the order will be shipped and all other orders must be paid for at time of pick up.     
Q: What are my payment options?
A: I accept payments in the form of cash, personal check and money order.  I am also in the process of accepting payments through Paypal, which may be an option if you have a valid email address.  Unfortunately, I do not accept credit cards at this time.  Please note that all bills must be paid in full before the order will be shipped or paid at time of pick up if that is arranged. 
Q: Do you offer free samples on certain items like wedding invitations and party favors? 
A: I encourage all interested customers to set up a free consultation with me to view my portfolio and samples.  This consultation is completely free and leaves no obligation to make a purchase.  For customers outside the local area, where a consultation would be unobtainable, a request for a free sample is offered on select items.  Please note that requests for samples of party favor labels or tags that are to be used with parishable items will NOT include the perishable food.
**Free samples given out are protected by copyright law and should not be copied and/or duplicated without written permission from Sigler Designs. 
Q: Are there really no hidden fees?  What's the catch? 
A: There is no catch.  There REALLY is no hidden fees.  If an item requires an envelope than it is included in the price of the item.  There is no extra charge for choosing colored text instead of black, no special set-up fees and no additional line fee!  You will even receive 1 FREE proof of the item you want to order BEFORE your order is processed so you can be sure that it is exactly what you want.
Q: If the invitations I want to order require the velum overlay and ribbon, do I have to assemble it myself?  If so how do I know that I am doing it correctly?
A: There is no assembly required on all of the invitations and announcements that I sell.  You can be assured that your order will arrive at your door ready to be addressed and sent off to your guests, no folding or assembly required.  If for some reason your order can't be assembled before shipping, then complete instructions for assembly will be included with the order.  Please note that 'No assembly required' does not apply to party favor tags & labels that are to be used with parishable food items.  Parishable items are not included with your order, therefore attaching labels and tags is the customers responsibility.
Q: I'm having a hard time choosing birth announcements because I only like certain parts of three different designs.  Does that mean I have to settle on something even though it's not what I really want?
A: Announcing the birth of a baby is such a joyous occasion and it's understandable that you would want the perfect announcement to express that joy.  All you have to do is tell me exactly what you do and don't like and I will do my best to create exactly what it is you want.  You can be as involved as you want to be in the design process or you can sit back and leave it all to me.  Either way you are sure to get the perfect announcement for introducing your little bundle of joy!

 Q: I've been browsing mail order catalogs and found an invitation that I love but it's not within my price range.  Is it possible for you to create one similar to it that would fit my budget?
A: Actually most of my inspiration comes from those very same mail order catalogs.  Just bring or mail me a picture of the invitation that you like and I will do my best to redesign it and make something just as wonderful, without the 'wonderful' price! 
 
 If you weren't able to find an answer to your question on this page, please feel free to contact me with any further questions you may have.  By phone is the easiest and quickest way to contact me, but I check my email on a daily basis as well.  Thanks for visiting my website!